Zextify
Terms of Service
These Terms govern access to and use of the website https://zextify.com and of the support channels operated by ORLANDO PAIVA DA SILVA NETTO. By browsing this website or sending us a message, you confirm that you have read, understood and agree to the conditions below.
1. Who provides the service
This website is operated by ORLANDO PAIVA DA SILVA NETTO, registered under Brazilian company ID (CNPJ) 45.287.479/0001-27, with registered offices at Rua Saldanha Marinho, 526 — Mauricio de Nassau, Caruaru/PE, CEP 55012-740, Brasil, hereinafter "Zextify".
Contacts: [email protected] (commercial) and [email protected] (privacy and data protection).
2. Purpose of this website
Zextify provides custom software development services, including web systems, APIs, system integrations, messaging automation and cloud infrastructure services.
This website is institutional and informational. It does not sell products, does not process payments and does not, in itself, constitute a binding offer. Service descriptions, timelines and technologies published here are illustrative and may vary per project.
3. Permitted use
You may freely access and use this website for informational purposes and to contact us. In return, you agree not to:
- Use the website or support channels for any unlawful or fraudulent purpose, or in a way that infringes third-party rights.
- Attempt to gain unauthorised access to systems, servers or accounts related to Zextify.
- Perform mass automated collection (scraping), scanning or load testing without prior written authorisation.
- Transmit malware, malicious code or content that could compromise the integrity of our systems or those of third parties.
- Send unsolicited bulk messages, chain messages or spam through our support channels.
- Reproduce, copy or commercially exploit the content, visual identity or the Zextify brand without express authorisation.
4. WhatsApp support
WhatsApp support is offered at +55 (83) 99124-6713 and runs on the WhatsApp Business Platform (Official API) provided by Meta Platforms, Inc.
- By starting a conversation you agree to these Terms and to our Privacy Policy, and you remain equally subject to the WhatsApp and Meta terms and privacy policies.
- Contact is initiated by you. We only send promotional messages with prior consent, which you may withdraw at any time.
- We may reply with automated messages acknowledging receipt and stating our business hours. Human support is available on business days, during the hours stated on this website.
- Information exchanged over WhatsApp is preliminary. Scope, timelines, prices and obligations become binding only through a commercial proposal or contract signed by both parties.
- This channel is not intended for emergencies, nor for communications requiring formal registry or proof of receipt.
- To end support, reply "STOP" or block the number on your device.
- We never request passwords, verification codes, tokens or full credit card details through this channel.
5. Hiring our services
Any service engagement is formalised through a specific commercial proposal or contract, which defines scope, schedule, prices, payment terms, service levels, source code ownership and termination conditions.
Where these Terms conflict with a contract signed for a specific project, the contract prevails.
6. Intellectual property
The "Zextify" brand, the logo, the visual identity, the texts, images and source code of this website belong to ORLANDO PAIVA DA SILVA NETTO or its licensors, and are protected by intellectual property law.
Ownership of artefacts produced under contracted projects — source code, documentation and related materials — is defined in each project contract and is not governed by these Terms.
7. Availability and warranties
This website is provided "as is". We work to keep it available and accurate, but we do not warrant uninterrupted or error-free operation. We may suspend access for maintenance, updates or security reasons, at any time and without prior notice.
8. Limitation of liability
To the maximum extent permitted by applicable law, Zextify is not liable for indirect damages, loss of profits or data loss arising from the use or inability to use this website, nor for outages caused by third parties, including infrastructure providers, telecommunications carriers and the WhatsApp platform itself.
This limitation does not affect the obligations assumed under service contracts signed with clients, nor rights guaranteed by mandatory law.
9. Third-party links
This website may contain links to third-party pages and services. We do not control that content and are not responsible for their privacy practices or terms of use. We recommend reading the policies of each service you access.
10. Personal data protection
The processing of personal data carried out through this website and our support channels is described in the Privacy Policy, which forms an integral part of these Terms.
11. Changes to these Terms
We may amend these Terms at any time. The current version is always published at this URL, with the last-updated date shown at the top. Continued use of the website after changes are published constitutes acceptance of the new version.
12. Governing law and jurisdiction
These Terms are governed by the laws of the Federative Republic of Brazil. The courts of Caruaru/PE, Brazil, are elected to settle any dispute arising from this document, to the exclusion of any other.